Frequently Asked Questions
Everything you need to know about your order and our merchandise.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for band merchandise?
You can return any unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached and the items are in their original packaging.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the products on your site officially licensed?
Yes, we pride ourselves on purity and authenticity. Every piece of band merchandise and apparel sold on our store is 100% officially licensed.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to make changes, please contact our support team within 1 hour of placement, and we will do our best to assist you.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.